This privacy policy applies between you, the User of this Website, and Crown Banqueting Suite, a trading name of Crown Events Services Ltd., the owner and provider of this Website.
Crown Events Services Ltd. takes the privacy of your information very seriously. This privacy policy applies to our use of any Data collected by us or provided by you about your use of the Website. Please read this privacy policy carefully.
Definitions and Interpretation
In this privacy policy, the following definitions are used:
Data: Collectively all information that you submit to Crown Banqueting Suite via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.
Data Protection Laws: Any applicable law relating to the processing of personal Data, including but not limited to the General Data Protection Regulation (EU) 2016/679 (GDPR), and any national implementing laws, regulations, and secondary legislation.
GDPR: The General Data Protection Regulation (EU) 2016/679.
Crown Banqueting Suite, or us: Crown Banqueting Suite, a trading name of Crown Events Ltd, a company incorporated in England and Wales with a registered number 13363656 whose registered office is at 182 Cranbrook Road, Ilford, United Kingdom, IG1 4LX.
User or you: Any third party that accesses the Website and is not either (i) employed by Crown Banqueting Suite and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Crown Banqueting Suite and accessing the Website in connection with the provision of such services.
Website: The website that you are currently using, www.crownbanquetingsuite.com, and any sub-domains of this site unless expressly excluded by their terms and conditions.
In this privacy policy, unless the context requires a different interpretation:
The singular includes the plural and vice versa.
References to sub-clauses, clauses, schedules, or appendices are to sub-clauses, clauses, schedules, or appendices of this privacy policy.
A reference to a person includes firms, companies, government entities, trusts, and partnerships.
"Including" is understood to mean "including without limitation."
Reference to any statutory provision includes any modification or amendment of it.
The headings and sub-headings do not form part of this privacy policy.
Scope of this Privacy Policy
This privacy policy applies only to the actions of Crown Banqueting Suite and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website, including, but not limited to, any links we may provide to social media websites.
For purposes of the applicable Data Protection Laws, Crown Banqueting Suite is the "data controller". This means that Crown Banqueting Suite determines the purposes for which, and the manner in which, your Data is processed.
Data Collected
We may collect the following Data, which includes personal Data, from you:
Name
Contact Information such as email addresses and telephone numbers
In each case, in accordance with this privacy policy.
How We Collect Data
We collect Data in the following ways:
Data is given to us by you
Data is collected automatically
Data That Is Given to Us by You
Crown Banqueting Suite will collect your Data in a number of ways, for example:
When you contact us through the Website, by telephone, post, email, or through any other means
When you use our services
In each case, in accordance with this privacy policy.
Data That Is Collected Automatically
To the extent that you access the Website, we will collect your Data automatically, for example:
We automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation and includes your IP address, the date, times, and frequency with which you access the Website, and the way you use and interact with its content.
Our Use of Data
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
Internal record-keeping
In each case, in accordance with this privacy policy.
We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).
Who We Share Data With
We may share your Data with the following groups of people for the following reasons:
Our employees, agents, and/or professional advisors - to obtain advice from professional advisers
In each case, in accordance with this privacy policy.
Keeping Data Secure
We will use technical and organizational measures to safeguard your Data, for example:
Access to your account is controlled by a password and a username that is unique to you.
We store your Data on secure servers.
Technical and organizational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorized access to your Data, please let us know immediately by contacting us via this email address: Bookings@crownbanquetingsuite.com.
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses, and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
Data Retention
Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfill the purposes outlined in this privacy policy or until you request that the Data be deleted.
Even if we delete your Data, it may persist on backup or archival media for legal, tax, or regulatory purposes.
Your Rights
You have the following rights in relation to your Data:
Right to access - the right to request (i) copies of the information we hold about you at any time or (ii) that we modify, update, or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
Right to erase - the right to request that we delete or remove your Data from our systems.
Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.
Right to data portability - the right to request that we move, copy, or transfer your Data.
Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.
To make inquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this email address: Bookings@crownbanquetingsuite.com.
If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority.